NetVizor FAQ Software
Support
Here you will
find common questions about NetVizor.
1. Does
NetVizor work on all Windows
versions?
Yes, NetVizor works on Windows
95/98/ME/NT/2000/XP/Vista.
2. Can
NetVizor monitor ALL users on my
network from one location?
Yes, that is the purpose of NetVizor.
Once NetVizor is installed on each
client on your network, you can view
each PC from your central log viewer
on your PC. As long as you are on
the same subnet as the other PC's,
you can view them with no problem!
3. What if
users use multiple machines during
the day!
Not a problem. NetVizor can be setup
to log roving users as well. Please,
to NetVizor's documentation for
setting this up - it is very simple
to do, and it allows you to view
individual users, no matter what PC
they use on your network.
4. Some of
my PC's are not showing up in the
network list. What do I do?
Make sure
they are on the same subnet as the
PC's you are trying to view. Also
make sure that file/print sharing is
enabled on the PC you are trying to
view, as this is needed for the
centralized viewer to 'find' the
PC's on your network.
5. How do
I install NetVizor over my network
from one location?
Please
refer to NetVizor's help
documentation - this is explained in
detail.
6. The
client is installed, but I cannot
view it when I try accessing it!
First,
make sure the client is running and
is active (monitoring). You can
verify this by entering
http://127.0.0.1 in your browser
when you are on PC you are trying to
access. If it is indeed running, but
you cannot view it remotely through
your browser then try setting a
customized port for it. (in the
General settings in the client). You
will need to access the machine with
http://IP:PORT. If this STILL does
not work make sure you do not have
IIS running, as this has been known
to conflict with software, like
NetVizor.
7. Can I
try I demo of NetVizor?
Yes you can try before you buy, here
you can
download the
SpyTech
NetVizor demo.
Please ensure you return to this
web site to register your
product for 15% off!
8. Is
NetVizor Legal?
Yes. It is 100% legal to monitor
your own network in the most places
in the world and certainly in the
USA and Canada. Please check your
local laws.
9. How do
I email you for support?
Simply
visit
http://www.SpySoftwareBureau.com
and all your needs will be looked
after.