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Comprehensive support is available for NetVizor at the following locations:

NetVizor How-To's
www.spytech-web.com/help/how-to.shtml

NetVizor Installation Guide
www.network-surveillance.com/installguide/

Spytech Online 24/7 Helpdesk
www.spytech-web.com/helpdeskintro.shtml

FAQ

NetVizor FAQ Software Support

Here you will find common questions about NetVizor.

1. Does NetVizor work on all Windows versions?
Yes, NetVizor works on Windows 95/98/ME/NT/2000/XP/Vista.

2. Can NetVizor monitor ALL users on my network from one location?
Yes, that is the purpose of NetVizor. Once NetVizor is installed on each client on your network, you can view each PC from your central log viewer on your PC. As long as you are on the same subnet as the other PC's, you can view them with no problem!

3. What if users use multiple machines during the day!
Not a problem. NetVizor can be setup to log roving users as well. Please, to NetVizor's documentation for setting this up - it is very simple to do, and it allows you to view individual users, no matter what PC they use on your network.

4. Some of my PC's are not showing up in the network list. What do I do?
Make sure they are on the same subnet as the PC's you are trying to view. Also make sure that file/print sharing is enabled on the PC you are trying to view, as this is needed for the centralized viewer to 'find' the PC's on your network.

5. How do I install NetVizor over my network from one location?
Please refer to NetVizor's help documentation - this is explained in detail.

6. The client is installed, but I cannot view it when I try accessing it!
First, make sure the client is running and is active (monitoring). You can verify this by entering http://127.0.0.1 in your browser when you are on PC you are trying to access. If it is indeed running, but you cannot view it remotely through your browser then try setting a customized port for it. (in the General settings in the client). You will need to access the machine with http://IP:PORT. If this STILL does not work make sure you do not have IIS running, as this has been known to conflict with software, like NetVizor.

7. Can I try I demo of NetVizor?
Yes you can try before you buy, here you can
download the SpyTech NetVizor demo. Please ensure you return to this web site to register your product for 15% off!

8. Is NetVizor Legal?
Yes. It is 100% legal to monitor your own network in the most places in the world and certainly in the USA and Canada. Please check your local laws.

9. How do I email you for support?
Simply visit http://www.SpySoftwareBureau.com and all your needs will be looked after.

 

Vista Compatible!

 

NetVizor Telephone/Fax Purchase

You can purchase NetVizor by phone or fax as well. Just select the option to call during your order process!

 

Also available at these fine
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NetVizor's Product Uses
Employee Monitoring, Remote Monitoring, Remote Administration, Internet Monitoring, Computer Monitoring, Keylogging, Content Filtering

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